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I love my smoking gun. I called to chat about the smoking gun and Brent was so helpful. He definitely made my call worthwhile and I was delighted when Auspost advised me that day that my parcel was on its way. I will only buy from Brent in future. Wish I knew about them earlier.
We are a restaurant in Sydney and our experience with Sous Vide Chef was world class. We ordered a smoking gun and the product itself was of a good quality, however it was the attention to detail and excellent service that Brent provided which really made the experience stand out from the rest. From the beginning Brent treated us like VIPs and when we said we needed the product ASAP he immediately organised to have it express mailed to us. He also made sure that we got all of the part including the filters and when some of the filters weren't sent with the original package he took the time to ensure they were sent promptly. He had great communication every step of the way and made the entire process quick and easy. Would definitely recommend Sous Vide Chef to anyone and we will be looking to them again for our future requirements.